Privacy Policy
Last updated: May 21, 2024
1. Introduction
CommunalResourceBank ("us," "we," or "our") is dedicated to maintaining your privacy. This document, the Privacy Policy, lays out how we collect, utilize, disclose, and protect your data when you visit our website communalresourcebank.sbs or benefit from our yacht charter services.
Your consent to the details outlined in this policy is assumed through the use of our services. This policy is in accordance with privacy legislations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
We accrue personal data that you willingly supply us when you:
- Reserve a yacht charter
- Reach out to us via our website or phone
- Register for our newsletter
- Complete any forms on our site
- Take part in our surveys or special offerings
The collected data may comprise:
- Your name and contact details (such as email, telephone number, and address)
- Transaction details (which are securely handled by external providers)
- Preferences and requirements related to the yacht charter
- Emergency contact data
- Any provided dietary requirements or health information
2.2 Information Collected Automatically
Automatically gathered information from your visit to our web domain includes:
- IP address and geolocation
- Web browser details
- Pageviews and duration on our site
- Source websites
- Details on your gadget (like type and screen dimensions)
2.3 Cookies and Other Tracking Mechanisms
For site improvement, we make use of cookies and akin tracking tools. These facilitate our ability to:
- Recall your choices
- Analyze and track site utilization and performance
- Deliver tailored content
- Enhance the services we provide
Management of cookies can be done through your browser or our cookie consent feature.
3. Utilization of Your Information
The purposes for utilizing your collected data include:
- Completing Services: To execute yacht charter services, complete reservations, and communicate with you concerning your bookings
- Client Support: To address your questions and offer aid
- Transactions: To manage transactions and handle billing
- Safety Assurance: To safeguard our operations and counteract deception
- Marketing: To dispatch promotional content and updates (upon your approval)
- Site Enhancement: To evaluate usage patterns and better our web presence
- Adherence to Law: To conform to legal and regulatory frameworks
4. Distribution and Disclosure of Information
Your private data is neither sold, exchanged, nor leased to unrelated parties. We may distribute your information in these circumstances:
4.1 External Service Providers
We may divulge information to trusted external parties that support us in services like: payment handling; website administration; electronic correspondence; analytics; customer service.
4.2 Legal Obligations
Your information may be shared to conform to legal obligations, respond to judicial procedures, in emergencies, or to probe potential illicit activities.
4.3 Corporate Transactions
If we are involved in a merger, acquisition, or asset sale, your data might be transferred as a part of this process.
5. Protection of Data
We employ suitable technical and organizational security methods to shield your data from unauthorized access, alteration, revelation, or demolition. Encryption, secure servers, protocols for access, regular reviews, and education for our workforce are included.
Although, we cannot warrant total security for your information transmitted online or stored electronically.
6. Retention of Data
Your personal data is kept only as required to satisfy the reasons it was accrued or as mandated by law. Retention periods vary:
- Charter reservations: 7 years due to tax/legal purposes
- Marketing communication: until you opt out or remove yourself
- Web analytics: 26 months
- Customer service records: 3 years following the last interaction
7. Your Choices and Rights
Your rights encompass the ability to access, correct, erase (as per legal restraints), transfer data, oppose marketing efforts, and regulate cookie settings. To exercise these options, reach us using the provided contact info.
8. External Service Use
8.1 Web Analytics by Google
Google Analytics is deployed for website usage analysis. You have the option to opt out through Google Analytics's dedicated browser add-on.
8.2 Social Networking Platforms
Our domain may include connections to social media networks which have their own privacy policies.
8.3 Transaction Processors
All transactions are conducted through third-party processors compliant with PCI DSS.
9. International Data Movements
It’s possible that your data could be transferred to and handled in countries different from France, whereby we take necessary precautions aligned with applicable privacy legislations.
10. Privacy for Minors
We don't purposely cater to those under the age of 13, nor do we collect their information. Should you deduce that a minor provided their information, please inform us instantly.
11. Privacy Policy Modifications
We reserve the right to adjust this Privacy Policy to mirror changes in our procedures or legal requirements. Changes will be communicated through our website, by email to registered users, or via notices on our site. Your ongoing use after revision dates implies agreement to the changes.
12. Ways to Contact Us
For inquiries about this Privacy Policy or our data practices, please contact us at:
CommunalResourceBank — Privacy Officer
Marina Point
Cannes 06400
France
Phone: +33 4 93 00 00 00
Email: [email protected]
13. Compliance with Google Ads Consent Policy
We comply with the consent policies for Google Ads users. Adjustments in cookie/tracking preferences can be made at any time via our cookie settings.